Customer loyalty is important for business growth and development. Attracting and retaining customers provides businesses with the upper hand in their markets.
Research has shown that 9 out of 10 people have a loyalty card but only around 20% are used to redeem the benefits. Cards also get lost or are not in hand when you are checking out. Selling to your existing customer is easier than attracting new ones. So, keep them coming back
Here are some ways that a loyalty app will benefit your business.